This website works best using cookies which are currently blocked. Allow cookies? Allow More info

Listen to this page

Text size A A A Accessibility

Complaints and Compliments

This page provides details of what to do if you have a complaint or compliment about the Service, or if you wish to notify us of fire safety concerns for a building in North Yorkshire.

Complaints and Compliments about NYFRS

If you have a complaint or compliment about any aspect of our service, you can contact us either by:

1. Direct contact at your local fire station
2. Telephone on 01609 780150.
3. Using one of our online forms below:

4. Writing to us at the Headquarters address:

Central Administration Office
North Yorkshire Fire & Rescue Service
Thurston Road
Northallerton
North Yorkshire
DL6 2ND

5. Emailing cao.serviceinformation@northyorksfire.gov.uk

If you are complaining about an aspect of our service, please give us sufficient details to enable us to investigate the complaint and provide you with a response in the shortest possible time.

For more information about complaints, see:

Fire Safety Complaints

Should you have any concerns about fire safety standards in any premises within North Yorkshire, please contact us with full details of the nature of your concern using the link below or by phone on 01609 780150.

 

Breaking news Rss
  • Wed 20 Nov
    Incident summary Dayshift 20 November 2019
  • Wed 20 Nov
    Incident Summary –Night Shift– Tuesday 19th November 2019
  • Tue 19 Nov
    Bulletin - Day Shift 19th November
Wholetime firefighter recruitment
For the first time in 10 years we’re recruiting Wholetime Read more
On Call (Retained) firefighter recruitment
On this page you can find out more about the Read more