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Safe and Well Visit

*****Update during Coronavirus situation**************

In order to follow government advice we are adapting the way we deliver our home safety messages and give you advice about smoke alarms.

We will be asking you a few more questions about whether you already have alarms, whether you could fit them yourself and whether anyone in your home is self-isolating.

Instead of coming to your home to deliver Fire Safety advice we may give you guidance over the phone about how to reduce the chances of having a fire and where to put smoke alarms up.

Our Community Safety Officers will still be visiting people who need our help the most and would be left without smoke alarms and at high risk of fire. We will still minimise contact time, use social distancing and take extra care with handwashing/sanitising.


Would you like us to come and give you free fire safety advice at home? Book a Safe and Well Visit today.

The visit involves us coming to your home to offer fire safety advice, including;graphic of a house and a man and child on a blue background

  • how to reduce and prevent fires
  • looking at any possible fire risks in your home
  • information about bedtime routines to help keep you safe at night
  • helping you to think about an escape plan
  • checking you have working smoke alarms and know how to test them

As part of our enhanced visits we can also give advice about health and wellbeing, as well fire safety information. This may include where to find support and further advice on:

  • giving up smoking
  • avoiding falls
  • keeping your home warm
  • living with dementia

How to book a visit

You can book a visit by:

  • calling our Fire Safety Advice Line on 01609 788545 
  • contacting us through any of the other means detailed on the Get in Touch page.

Safe and Well booklet

Download our safe and well booklet 


How we use your information

North Yorkshire Fire and Rescue Service (the Authority) as the data controller will process your information in line with relevant data protection laws. To find out more about how we will use the information you provide on the booking form and for the visit please view our  Privacy Notice here:

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